MASTER LOCK Portable Smart Connected Key Safe with Shackle, Bluetooth or Combination, Medium 183 x 83 x 59 mm, Outdoor, for Home Office Industries

The MASTER LOCK Connected Key Safe is a wall-mounted key lock box that offers both Bluetooth and combination access options. It is designed to provide convenient and secure access to keys for care staff, emergency services, and others who may need access to a property. Installation of the key safe is relatively easy, although some users have reported difficulties connecting it to the phone app. However, once connected, the key safe functions as intended and allows for the creation of multiple codes for different users. Users have praised the ability to set specific codes for specific days and times, making it ideal for holiday rentals or scheduled visits. One downside that has been reported is the occasional malfunction of the key safe. Some users have experienced issues with the lock not opening even when the correct code is entered. There have also been cases where the door of the key safe would not close properly. These malfunctions have caused concerns about the reliability of the product and have led some users to seek replacements from customer service. Speaking of customer service, there have been mixed reviews in this regard. Some users have had positive experiences with efficient and helpful customer service representatives. However, there have also been complaints about slow or unresponsive customer service, particularly for users located outside of the US. Overall, the MASTER LOCK Connected Key Safe offers convenience and security for those in need of a key storage solution. However, its occasional malfunctions and inConsistent customer service may raise concerns for potential buyers.