Epson America DS870 Document Scanner

Epson America DS870 Document Scanner - B11B250201 The Epson America DS870 Document Scanner is a versatile scanner that is capable of handling various types of documents. It can scan both lightweight materials such as thin magazine pages, as well as heavier materials like bank statements. However, there have been some mixed reviews regarding the functionality and performance of this scanner. Some customers have reported issues with power supply compatibility, with the supplied power adapter being rated for European power supply (220v) instead of standard US 120v household power. This results in the scanner not functioning properly unless used with a specific plug output. There have also been complaints about the scanner not working at all upon arrival, with one customer experiencing difficulty in receiving support from Epson because the scanner turned out to be a non-US model. Another customer mentioned receiving a dead scanner in the box, along with a faulty cable that required replacement. Additionally, there have been concerns raised about the software compatibility and overall quality of the scanner. Some customers have struggled to get the scanner to work with their computers, particularly with newer Dell desktop Windows 10 machines. Epson's technical support was deemed helpful but unable to resolve the communication issues between the scanner and computer. In terms of quality, customers have noted that the scanner's output is not satisfactory, especially when choosing better quality pictures. They also criticized Epson for inadequate product descriptions. It is worth noting that some customers have had positive experiences with this scanner. They have found it capable of handling mixed stacks of documents, including odd sizes and weights. The ability to assign scan jobs to the front control panel for activation without opening the software was also appreciated by some users. Additionally, the scanner has the option for connectivity to a LAN through the optional Epson Network Interface Unit, although it does not have a built-in Ethernet jack. In conclusion, the Epson America DS870 Document Scanner has garnered mixed reviews from customers. While it has some notable features, such as the ability to handle mixed stacks of documents and the option for LAN connectivity, there have been concerns raised about power supply compatibility, scanner functionality, software compatibility, and overall quality.