2023 BONESABER USSSA Metal Baseball BAT

The 2023 BONESABER USSSA Metal Baseball Bat has garnered a mixed reception among customers, reflecting a blend of positive performance feedback and significant dissatisfaction related to customer service. On the positive side, many users have praised the bat's performance on the field. For instance, one satisfied customer noted that the bat has a great "pop" and a nice sweet spot, making it appealing for young hitters in kid pitch baseball. Additionally, the swing weight was reported as feeling good for their son, which enhances the overall batting experience. However, the product is overshadowed by notable customer service issues. Multiple reviews have highlighted serious concerns with the company's responsiveness and professionalism, particularly regarding their warranty policy and inability to communicate via phone. Frustration was evident as one user expressed disappointment about receiving their bat late, exacerbated by the choice of shipping carrier that diverged from initial expectations. This lack of adherence to customer preferences and poor support has led some customers to recommend avoiding the brand altogether, citing better options available in the market. In summary, while the BONESABER bat may perform admirably on the field, the overall customer experience is marred by inadequate support and logistical missteps, leading to a polarized reception. **