Real Flame Landscape Electric Firebox, Replaceable Fireplace Heater, Realistic Log and Flame Effect, Timer

The Real Flame Grand Electric Firebox has received positive feedback from customers. One customer mentioned that the firebox insert fit perfectly into their Realflame fireplace mantel. Another customer noted that their previous insert lasted for four or five years before burning out. In terms of temperature, the firebox has a heat output of 5,100 BTU. However, one customer asked if the temperature can be adjusted lower than 71 degrees, but it was clarified that the lowest thermostat setting on the unit is 71 degrees and cannot go lower. The unit will always emit 5,118 BTUs regardless of the setting, so it was recommended to use the timer feature if the customer wants it to shut down earlier. Additionally, a customer inquired about purchasing a replacement remote as they had lost it during a move. They were advised to contact the company for a replacement, as they were able to order a replacement firebox before. Overall, the Real Flame Grand Electric Firebox seems to have positive customer experience. The firebox insert fits well, and one customer's previous insert lasted for several years. The unit's heat output is sufficient, although the temperature cannot be adjusted below 71 degrees. Replacement parts, such as a remote, can be obtained by contacting the company.