Active Start SoftStart ACS20PIM-S

The SoftStart ACS20PIM-S is designed to facilitate the operation of RV air conditioning units, particularly during times when power supply is limited, such as with inverters and smaller generators. Customers have reported that it effectively softstarts air conditioning units like the Recpro 9500BTU, enabling them to function seamlessly even in challenging environments, like off-grid camping. The accompanying app adds significant value, allowing users to customize start-up power settings to optimize performance and avoid overloading power sources. One customer shared their experience using the ACS20PIM while camping in extremely hot conditions, highlighting how it prevented their generator from stalling and allowed them to Conserve battery power at night. The ease of fine-tuning settings through the app is frequently praised, though it requires some time to test different configurations for maximum performance. Despite its high price point, which some users feel could be more affordable, many believe the unique technology and benefits offer sufficient justification for the cost. Additionally, customer service received high marks for being responsive and informative, adding to the overall positive experience with the product. However, some users faced challenges when attempting to use the product with different configurations, such as shore power, and it was noted that the device struggled with higher BTU air conditioning units. Overall, the SoftStart ACS20PIM-S is well-received within the RV community for its ingenuity and functionality, though further development in instructional content and expanded compatibility may enhance user experience. **