Retevis RT97S GMRS Repeater, Full Duplex Base Station, Remote Area (1 Pack) | Built-In Duplexer, DB-9 connector, Raspberry Pi Compatible, Portable,

**** The customer experience with this repeater product presents a mixed bag, with users expressing both satisfaction and frustration depending on their specific setups and expectations. Many users have found the repeater functional but limited in range, with some achieving around 8 to 10 miles under optimal conditions and others struggling to get even 1 mile of coverage. The primary determinant of performance appears to be the installation of the antenna, as higher placements yield better results, particularly in flat areas. Repeatedly, users emphasize that antenna height is crucial, and those who have invested in higher installations report significantly better outcomes. However, not all customers achieved satisfaction. Some people reported initial units being faulty or poorly tuned, leading to disappointing communication capabilities. While customer support has been described as communicative, there are instances of delays in response that could exacerbate users' frustrations. Another notable concern is related to the unit's power output. At only 5 watts, some users liken its performance to low-powered walkie-talkies, which can hinder wide-area communication. Also noted was an issue with the user manual and the operation of changing channels, with many users struggling to navigate the settings as described, further detracting from the overall user experience. Overall, while there are instances of successful use and satisfaction, potential buyers should carefully assess their requirements for range, installation capabilities, and the support process before purchasing. **