Gold Dragon Arc Lighter - Jet Flame Torch, USB Rechargeable with Battery Indicator, Windproof, Refillable Butane, 2 in 1 Electric Lighter

The Arc Lighter, Jet Flame Torch Lighter, offers a 2-in-1 functionality with a torch lighter and arc lighter. The arc portion of the lighter works fine and is the main reason for the two-star rating. However, there are some issues with the ignition of the torch. Users mention that it takes multiple attempts to ignite the torch, and it works well only right after filling it with fluid. The butane switch is also difficult to use one-handed. Additionally, the plasma arcs can stay active without the button being pressed, which can be dangerous if dropped while lit. The screeching sound the plasma arcs make is also mentioned as a drawback, as it can scare pets out of the room. In terms of customer service, there are mixed reviews. Some customers mention missing items in the package and difficulty in getting a response from the seller. However, there are also positive experiences, where the seller promptly reached out and sent replacements for the missing items. Overall, while the arc portion of the lighter works well, the issues with the torch functionality and the difficulties with the butane switch may make this product less reliable and convenient for users.