Wagz® Freedom Smart Dog Collar™, the Shock-Free Wireless Fence & Wellness System, Virtual Geofences, GPS Location & ActivityHealth Tracking

Overall, the Wagz Smart Collar has received mixed reviews from customers. While some users have found the product to be effective and helpful in containing their dogs, others have experienced issues with battery life, GPS functionality, and poor customer service. On the positive side, many customers have praised the Smart Collar for its ability to keep their dogs within boundaries and prevent them from running into dangerous areas. The training aspect of the collar has been successful for some users, with dogs learning to stop before reaching boundaries. The "Correction" button has also been effective in training younger pups. Customers have also appreciated the peace of mind that the Smart Collar provides, allowing their dogs to roam safely. However, there are a number of complaints about the product as well. One recurring issue is the battery life, with some customers mentioning that it only lasts for half a day at most. Although the collar comes with two batteries, some users have struggled to change them in time. Another issue is the slow update of the GPS, which may be due to surrounding trees. This delay in update can make it difficult to locate a dog that has gone beyond the geofence. Additionally, there have been complaints about the functionality of the collar. Some users have reported that it beeps for no reason, causing anxiety and undoing the training. Others have mentioned that the device takes a significant amount of time to register when a dog goes beyond the geofence, rendering it useless in those situations. One major point of frustration for customers is the lack of reliable customer service. Some users have had difficulties getting in touch with the company for months, with calls, emails, and messages being ignored. This lack of responsiveness has left many customers feeling frustrated and dissatisfied. Overall, while the Wagz Smart Collar has the potential to be a valuable tool for dog owners, it currently has a number of issues that need to be addressed. The product offers containment and training features, but the battery life, GPS update speed, and customer service are areas that require improvement.