Theramed Back Pad Dual-Temp Cold Pack 12" X 12" - Pack of 2

**** The Theramed Back Pad Dual-Temp Cold Pack, sized at 12” x 12”, has gathered a mix of appreciation and frustration from users, particularly when compared to earlier versions of the product. Customers laud the alternative surfaces—the soft fabric side for gentle contact and the vinyl side for maximum cooling effectiveness—as innovative features. Many users find the flexibility of the cold pack, even when fully frozen, to be a significant advantage in providing targeted relief for back pain and migraines. However, complaints about the product’s durability and structural integrity are prevalent. Multiple reviews cite issues with seams leaking after a few uses, particularly in the newer design compared to the older model, which was deemed far superior in both Construction and longevity. Some customers experienced the contents of the pack oozing out, requiring them to discard the products after only a few weeks of use. Users have expressed disappointment, voicing that they feel the company is prioritizing cost over quality, which has impacted the therapeutic effectiveness that was once a strong suit of the brand. There is a notable sentiment among users that these cold packs have decreased in overall quality, leading longtime users to Consider alternatives. While they initially enjoyed the pack's dual functionality and immediate relief, the decline in reliability has overshadowed the product’s positive aspects. **