Yakima Second Level Bike or Cargo Carrier Hitch Rack, Rear Vehicle System Base for EXO SwingBase - Accessory Only, EXO TopShelf

The Yakima EXO TopShelf, Second Level Base Rack for EXO Hitch Rack System promises to provide additional storage capacity and a rack for two bikes. However, based on customer feedback, it seems that this product falls short of expectations. One major issue reported by customers is the excessive swinging and bouncing of the rack when bikes are placed on the top tier. Despite attempts to reduce the movement by adding straps, the instability of the rack remains a concern. Customers express the need to Constantly monitor the rack while driving, fearing a potential failure of the rack or hitch. Another problem encountered by users is the damage caused to their bikes. In one instance, the front tires of the bikes went through the rack holder, causing significant damage. The specifications of the rack indicate support for bikes with 20" tires, so this should not have been an issue. However, when the customer contacted Yakima about the problem, they were given an explanation that did not address the front-to-back swing or bouncing concerns raised. Overall, customer reviews indicate that the Yakima EXO TopShelf, Second Level Base Rack for EXO Hitch Rack System is unsafe and does not live up to its promises of stability and protection for bikes.