PDF Extra Premium - Professional PDF Editor - Edit, Protect, Annotate, Fill & Sign PDFs - 1 Year License - 1 PC | 50GB Cloud Storage

The customer experience with this PDF editing software is notably mixed, highlighting a range of functionalities and significant frustrations. On one hand, users appreciate certain features such as the ability to annotate PDFs, including box notes and freehand drawing, which have particular utility in specialized fields like engineering. One user noted the software's decent performance in managing text edits and graphics resizing, suggesting it can fulfill basic editing needs. However, significant issues overshadow these strengths. Many customers have expressed dissatisfaction with the software's inability to convert images to PDF or merge multiple PDFs, which severely limits its versatility. The lack of a straightforward "undo" feature has drawn particular criticism, with users pointing out that it forces them to exit without saving if an error occurs, which is Considered a basic requirement in any editing software. Additionally, there are substantial complaints regarding customer service, with reports of slow response times and an absence of live support options, frustrating users who encounter technical problems. While some individuals have had positive experiences with specific support staff, such as Tod, the overall sentiment indicates that the support structure is lacking. In summary, while the product offers useful features for PDF editing, its limitations in functionality and poor customer support detract from the overall user experience. **