Protect-A-Bed Cloud Extra-Soft Tencel Waterproof Mattress Protector, Queen

**** The Protect-A-Bed Cloud Mattress Protector has garnered mixed reviews from customers, but the overwhelming sentiment highlights its effectiveness in providing comfort and protection. Users have praised the soft Tencel fabric that not only adds a layer of smoothness but also caters to sensitive sleepers. The moisture-wicking properties of the material are praised for keeping the mattress cool and dry, which resonates well with those bothered by nighttime heat. In terms of waterproof protection, the Miracle Membrane has received favorable comments for preventing spills and sweat from penetrating the mattress, allowing users to enjoy peace of mind. Furthermore, this protector distinguishes itself by being both breathable and silent, avoiding the common issues of crinkly or noisy protectors that can disrupt sleep. However, some customers expressed concerns regarding the fit, especially on thicker mattresses, mentioning that the elastic skirt can feel tight. While it stays securely in place once fitted, the struggle to put it on a thick mattress can be a bit frustrating. On the downside, there have been notable complaints regarding customer service and issues relating to product waterproofing. A few users reported circumstances where the protector did not hold up against accidents, leading to damage to the mattresses they were meant to protect. This has raised concerns about the reliability of the product and its warranty coverage, with suggestions that the customer service experience has often been less than satisfactory. Despite these mixed reviews, many still find value in the Comfort and performance that the Protect-A-Bed Cloud Mattress Protector offers. **